Tel: (+44) 01859 502464 contact@ceolnamara.com

PRIVACY POLICY

Ceol na Mara is committed to protecting your privacy. This Privacy Statement outlines the data processing practices of Ceol na Mara in respect of your use of this website. If you have any requests concerning your personal information which you supply to Ceol na Mara on this website or any queries with regards to our data processing please contact us on contact@ceolnamara.com

 

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our services.

 

Disclosures

We will not sell your personal information to third parties.

 

Use of Cookies

Our website uses ‘cookie’ technology. A cookie encrypts strings of text that a website stores on a users hard drive (but it does not access your hard drive).

 

Whilst you do not need to allow your browser to accept cookies in order to browse much of our website or access our services, we strongly recommend that your cookies are enabled if you wish to proceed with booking with us.

 

The type of cookies that we use are referred to as ‘session’ cookies and ‘persistent’ cookies. Session cookies are temporary and are automatically deleted once you leave our site. Persistent cookies remain on your computer hard drive until you delete them. Usage of the cookie is in no way linked to any personally identifiable information apart from what you voluntarily provide us in your dealings with Ceol na Mara.

 

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As previously mentioned, this will restrict your ability to perform transactions, use certain functions and access certain content on our Website.

 

Security Statement

We treat the information that you provide us as confidential information.

 

This website will forward you to www.freetobook.com to complete your booking. Freetobook is booking software used by us to enable our customers to make online bookings and manage those bookings.

 

We use Freetobook to process all your information if you decide to book a room. Properties using Freetobook as their booking engine, collect and store information that you give when you make a booking. You are asked for your name, address, telephone number and email along with payment information and the names of any guests travelling with you. This may also include your IP address. This information is stored in the Freetobook System in order to process your booking. You may be contacted by Ceol na Mara or by Freetobook in relation to your booking.

 

Your data is also stored after you have stayed but will be kept no longer than necessary in order to comply with legal obligations and for properties to welcome your repeat business. At Ceol na Mara we may also take bookings over the phone or by e-mail. These details will be entered into the Freetobook system and kept no longer than necessary in order to comply with legal obligations.

 

Joint Controllers

In the context of providing booking software to accommodation providers to facilitate online booking, Freetobook and Ceol na Mara shall together operate as joint data controllers for the processing of your personal data.

 

Security Procedures

In accordance with General Data Protection Regulation (GDPR), Freetobook observes reasonable procedures to prevent unauthorised access and misuse of personal information. They use appropriate business systems and procedures to protect and safeguard any personal information given to them. Freetobook also uses security procedures and technical and physical restrictions for accessing and using the personal information on their servers. Only authorised personnel are permitted to access personal information in the course of their work.

 

Control of your Personal Data held by Freetobook

You have the right to access data that is stored on behalf of properties taking bookings via the Freetobook system. You need to email or write to the property you booked with to request an overview of your personal data.

You can also contact the property you booked with on Freetobook System if you believe that the personal information they have for you is incorrect, if you believe that they are no longer entitled to use your personal data or if you have any other questions about how your personal information is used or about the Privacy Statement. You need to email or write to the property you booked with.

 

Changes to this Privacy Statement

Meeting the needs and expectations of our guests has always been our highest priority and that includes protecting your privacy. With advances in technology and legal developments, we may need to change this privacy statement. We request that you refer to our website on a regular basis in order to ensure that you are aware of our most current Privacy Statement. Ceol na Mara is committed to protecting your privacy. If you have any requests concerning your personal information which you supply to us via our website or any queries with regards to our data processing, please contact us at contact@ceolnamara.com